I <3 Ribbon Factory! I can't believe we used to manually cut every piece of ribbon for our packaging. Now, I order from Ribbon Factory, have the ribbons hot cut to the size we need and voila! A couple of days later, we get high quality ribbon ready for packaging. They have been willing to work with me to get what we've needed to me in time for more than one rush order, as well. I highly recommend Ribbon Factory because the ribbon is high quality, the cutting process has always yielded perfect cuts,  the price is fair and the turn-around time fast.